When a user asks for a package in the app, the request appears here. Collect the money (call them or WhatsApp), then press Approve: their minutes are added and they see it in the app within 2 minutes.
Waiting for you
User
Package
Amount
Minutes
Pay with
Asked
Done
User
Package
Amount
Result
When
When someone writes a phone number or an email in the support chat (in the app or on the website), it appears here with what they wrote. Contact them, then press Done.
Contact
Who
What they wrote
From
When
People on this list use every feature for free and without limits: their balance is never reduced and the daily trial limit does not apply. Use the email they sign up with. You can add an email before the person has an account.
Who has full access
Email
Note
Account
Added
Cloned voices take up slots in your ElevenLabs plan. Delete the ones nobody uses to free space for new clones. Deleting removes the voice from ElevenLabs too and can't be undone.
Voice
Owner
Uses
Last used
Created
Status
Users can ask to share one of their cloned voices with everybody. Listen-check it first (you can find it in your ElevenLabs account), then press Publish: it appears in every user's voice list under "Community voices". You can also rename it (the new name is what users see) or take it down later.